Your dedicated care manager walks beside you, navigating healthcare systems and everyday hurdles so you and your loved ones never have to manage alone.
Dedicated Care Manager
Doctor & Clinic Visits
Medication Support
One dependable direct contact who listens to your goals, coordinates care, and advocates for your personal wellbeing.
Help scheduling appointments, preparing questions for providers, and following up on recommended specialist care.
Assistance sorting prescriptions, organizing timely refills, and communicating directly with your neighborhood pharmacy.
Transit & Rides
Community Resources
Family & Caregiver Support
Connection to reliable Medi-Cal transportation so you can arrive safely and comfortably to all medical visits.
Direct links to nutritious food banks, utility help, peer wellness groups, and localized supportive programs.
Guidance and clear communication to relieve stress for family members helping manage complex everyday care.
Community Supports
CalAIM Community Supports are non-medical services designed to address the environmental challenges that affect your overall physical and mental health. Availability depends on your Medi-Cal health plan and eligibility. Your health plan decides which services you receive.
Housing Transition & Navigation Services
Housing Tenancy & Sustaining Services
Medically Tailored Meals & Nutrition
Assistance searching for stable housing, completing applications, securing identification, and coordinating move-in readiness.
Ongoing tenancy coaching, lease compliance education, and landlord communication to keep you stably housed.
Home-delivered balanced meals suited for chronic condition recovery and dietary management following hospital release.
Who May Qualify
You may qualify if you have Medi-Cal through Health Plan of San Joaquin (HPSJ) or Anthem Medi-Cal, and you:
No Out-of-Pocket Cost
• Are experiencing homelessness, at risk of losing housing, or fleeing domestic violence
• Often use the emergency room or hospital, or live with serious mental illness or substance use challenges
Enhanced Care Management is a Medi-Cal benefit. Eligible members pay nothing.
• Recently left jail or prison, or are pregnant or recently had a baby
• Are at risk of needing nursing home care, or are a child in CCS (California Children's Services) or child welfare
Each family member is checked separately. We serve San Joaquin, Stanislaus, and Sacramento counties. This program is for ongoing support over several months, not one-time needs like getting glasses or signing up for CalFresh. It is not an emergency service. You may not qualify if you already get Enhanced Care Management from another provider, your main insurance is not Medi-Cal, or you are in a Medicare D-SNP plan or certain programs such as PACE, MSSP, or the Assisted Living Waiver.
Simple Steps
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Tell Us How to Reach You
Complete the Secure Screening
Get a Call
Fill out the short form below (1 minute).
You'll be taken to our partner's secure screening form.
If you qualify, the enrollment team will call you within 1-2 business days to explain the program and sign you up.
+ Quick Eligibility Check
Start Here - It’s Free
Please share only your name and phone number here. Do not enter health information, Medi-Cal numbers, or birthdates on this form.
By submitting, you agree that THCC may contact you and share your name and phone number with its Medi-Cal care management partner to help you get screened. This is free, and you can stop at any time. Next, you'll complete our partner's secure screening form.
Frequently Asked Questions
Is this service truly free?
How soon will I hear back?
Yes. Enhanced Care Management and Community Supports are Medi-Cal benefits at no cost to members, and THCC's help is free.
If you qualify, the enrollment team will call you within 1-2 business days. Please answer calls from unknown numbers.
Will I keep my current doctors?
What if I already receive other assistance?
Yes. Screening does not change your Medi-Cal coverage or your doctors.
Many programs, like CalFresh and IHSS, can continue. Some programs, such as PACE, MSSP, or certain waivers, may mean you don't qualify. The screening checks this.
Tulong Healthy Communities Corporation (THCC) is a nonprofit community partner. We help Medi-Cal members find out if they may qualify for Enhanced Care Management (ECM) and Community Supports, and we connect them with a Medi-Cal care management partner that provides these services. ECM is available at no cost to eligible Medi-Cal managed care plan members. THCC does not provide medical care, and this program does not replace emergency care. If you are having a medical emergency, call 911 right away. For a mental health crisis, call or text 988.